Certified translation office with a quality promise
As such, we've been certified by the German regulatory body DIN CERTCO in line with the European quality standard for our DIN EN ISO 17100:2016-05 translation services (registry number 7U443). We've also received an award for our achievements in innovation from the German Certification Body Research Grant (BSFZ).
Our certificates
Quality is our top priority here at lingoking!
As such, we've been certified by the German regulatory body DIN CERTCO in line with the European quality standard for our DIN EN ISO 17100:2016-05 translation services (registry number 7U443). We've also received an award for our achievements in innovation from the German Certification Body Research Grant (BSFZ).
These companies trust in our quality:
DIN EN 17100
We meet the European quality standard DIN EN ISO 17100:2016-05 criteria for translation services:
Definition and standardisation of processes including milestones
In-depth quality assurance with the help of a 2nd linguist
Selection of qualified and experienced translators
Expert project management from start to finish
Professional customer service and the intentional implementation of customer feedback
Use of relevant technology
German BSFZ certification
The German Certification Body Research Grant (BSFZ) certification confirms that we're focused on research and development (R&D). The red seal stands for (partial) in-house R&D projects as proof of our in-house R&D performance:
Striving for innovation
Timely development of our translation and quality assurance processes
Keeping up to date with the industry to offer our employees and customers a modern, high-quality experience
How our customers benefit from this certification:
We're always working on sharing and implementing new ideas, whether that's based on input from our employees, translation-related content from the press or enquiries from our customers. We always keep up with the times, which includes using the latest technologies to make our processes as efficient and effective as possible.
The 7 pillars of the lingoking quality promise
Professionalism
All lingoking translators have a university degree and/or are sworn by a court.
Working environment
We offer our translators a working environment that helps them perform their work to the best of their abilities.
Confidentiality
Our translators sign a strict non-disclosure agreement and adhere to the industry's code of conduct and ethics.
Training
As part of our translators' onboarding process, we train them on how to use our lingoking platform.
Perfect Match
We care about matching our translators to our customers' needs. That's why our platform asks you to specify a subject matter when booking a translation.
Feedback
You can rate your translations once they're done. This way, you're making a valuable contribution to our quality control process.
Support
Do you have any questions? Get in touch, and we'll get back to you as soon as possible via phone or email.
Are you convinced of our quality?
Book your next quality translation via our webshop!
