Frequently Asked 
Questions

& help for our customers

Frequently Asked 
Questions

& help for our customers

Jump to Ordering Process
Jump to Questions about Translations
General Questions 
from/for our customers
regarding Registration & Data Protection, Service & Quality, Mediation & Delivery

FAQs: Registration & Data Protection

Registration consists of three steps:

 

  • Enter your contact details
  • Information regarding your skills: Here you can specify your language combinations, subject area and language service type
  • Upload your application documents, such as CV, references/testimonials

 

After you have completed these steps, you are registered on the platform. Your profile will then be checked by a lingoking employee.

Registering on our platform offers you the following advantages:

 

  • easier communication with the lingoking team
  • direct contact with clients (anonymised)
  • acceptance of orders around the clock, whenever you like
  • expansion of the customer base by taking on orders from new clients

Anyone who wants to translate or interpret for lingoking must meet certain criteria. The requirements that have to be met for collaboration with us can be read here. In order to accredit you as a freelance translator for our platform, we require certain documents from you, such as certificates and references, which we will then check.

 

When registering, you can simply upload these files. In addition, all the data you enter on the platform is protected against data misuse.

 

Registration guarantees you smooth communication with the lingoking team as well as with customers.

It is important to us that we can deliver impeccable quality to our customers. We cannot assume that all applicants are qualified translators or interpreters. In order to be able to check this, we need proof of your degree or formulated letters of reference.

If you would like to work as a translator  for lingoking, you either need a degree as a translator and/or interpreter from an ATA-certified university/college or you must have several years of proven professional experience. If you have either a suitable degree or sufficient professional experience, we would be happy to have you register on our platform.

 

Once your registration has been completed, your documents will be checked by lingoking and you will receive feedback as soon as possible as to whether cooperation will take place.

All fields marked with an asterisk (*) are mandatory. This means that these fields must be filled in correctly in order to continue the registration process.

In order for the times, such as the delivery or start date of an order, to be displayed to you according to your time zone, you must specify your time zone when registering.

 

For text translation orders, the delivery date will be displayed according to your time zone. Thus, the times displayed to you may be different from those of the client if the client lives in a different time zone than you.

FAQs: Service & Quality

Registration consists of three steps:

 

  • Enter your contact details
  • Information regarding your skills: Here you can specify your language combinations, subject area and language service type
  • Upload your application documents, such as CV, references/testimonials

 

After you have completed these steps, you are registered on the platform. Your profile will then be checked by a lingoking employee.

Registering on our platform offers you the following advantages:

 

  • easier communication with the lingoking team
  • direct contact with clients (anonymised)
  • acceptance of orders around the clock, whenever you like
  • expansion of the customer base by taking on orders from new clients

Anyone who wants to translate or interpret for lingoking must meet certain criteria. The requirements that have to be met for collaboration with us can be read here. In order to accredit you as a freelance translator for our platform, we require certain documents from you, such as certificates and references, which we will then check.

 

When registering, you can simply upload these files. In addition, all the data you enter on the platform is protected against data misuse.

 

Registration guarantees you smooth communication with the lingoking team as well as with customers.

It is important to us that we can deliver impeccable quality to our customers. We cannot assume that all applicants are qualified translators or interpreters. In order to be able to check this, we need proof of your degree or formulated letters of reference.

If you would like to work as a translator  for lingoking, you either need a degree as a translator and/or interpreter from an ATA-certified university/college or you must have several years of proven professional experience. If you have either a suitable degree or sufficient professional experience, we would be happy to have you register on our platform.

 

Once your registration has been completed, your documents will be checked by lingoking and you will receive feedback as soon as possible as to whether cooperation will take place.

All fields marked with an asterisk (*) are mandatory. This means that these fields must be filled in correctly in order to continue the registration process.

In order for the times, such as the delivery or start date of an order, to be displayed to you according to your time zone, you must specify your time zone when registering.

 

For text translation orders, the delivery date will be displayed according to your time zone. Thus, the times displayed to you may be different from those of the client if the client lives in a different time zone than you.

FAQs: Mediation & Delivery

Registration consists of three steps:

 

  • Enter your contact details
  • Information regarding your skills: Here you can specify your language combinations, subject area and language service type
  • Upload your application documents, such as CV, references/testimonials

 

After you have completed these steps, you are registered on the platform. Your profile will then be checked by a lingoking employee.

Registering on our platform offers you the following advantages:

 

  • easier communication with the lingoking team
  • direct contact with clients (anonymised)
  • acceptance of orders around the clock, whenever you like
  • expansion of the customer base by taking on orders from new clients

Anyone who wants to translate or interpret for lingoking must meet certain criteria. The requirements that have to be met for collaboration with us can be read here. In order to accredit you as a freelance translator for our platform, we require certain documents from you, such as certificates and references, which we will then check.

 

When registering, you can simply upload these files. In addition, all the data you enter on the platform is protected against data misuse.

 

Registration guarantees you smooth communication with the lingoking team as well as with customers.

It is important to us that we can deliver impeccable quality to our customers. We cannot assume that all applicants are qualified translators or interpreters. In order to be able to check this, we need proof of your degree or formulated letters of reference.

If you would like to work as a translator  for lingoking, you either need a degree as a translator and/or interpreter from an ATA-certified university/college or you must have several years of proven professional experience. If you have either a suitable degree or sufficient professional experience, we would be happy to have you register on our platform.

 

Once your registration has been completed, your documents will be checked by lingoking and you will receive feedback as soon as possible as to whether cooperation will take place.

All fields marked with an asterisk (*) are mandatory. This means that these fields must be filled in correctly in order to continue the registration process.

In order for the times, such as the delivery or start date of an order, to be displayed to you according to your time zone, you must specify your time zone when registering.

 

For text translation orders, the delivery date will be displayed according to your time zone. Thus, the times displayed to you may be different from those of the client if the client lives in a different time zone than you.

Ordering Process
step by step

Our translation process for the Web.App and our advantages 

step by step and transparent for you at a glance.

Ordering Process for Business.Pro
select Translation

Available at any time! Automated matching with the right translator. A few clicks are enough, and we will deliver your translation, digitally or to your home, in a few days. 

 

 

  • Select product and product options
  • Select language combination
  • Select delivery option (express, standard ...)
Payment options

Automated and transparent pricing based on service options. 

 

Your payment options:

 

  • Paypal
  • Direct debit
  • Credit card
  • Invoice

upload Documents

Ready? A digital document is sufficient, we do not need the original.

 

Data transmission:

 

  • Photograph document (e.g. in the case of certificates)
  • Upload document
  • Our translators are notified
  • Check the status in the login area

Ready!

Now check and approve the translation:

 

Approval & Delivery:

 

  • Final status mail
  • Online approval via login area
  • Digital download option
  • Postal dispatch incl. consignment number for certified translations

Questions about Translations 
from/for our customers

regarding Translations Services, Translations Prices & Delivery 

and Quality & Matching.

FAQs: Translation Services

Registration consists of three steps:

 

  • Enter your contact details
  • Information regarding your skills: Here you can specify your language combinations, subject area and language service type
  • Upload your application documents, such as CV, references/testimonials

 

After you have completed these steps, you are registered on the platform. Your profile will then be checked by a lingoking employee.

Registering on our platform offers you the following advantages:

 

  • easier communication with the lingoking team
  • direct contact with clients (anonymised)
  • acceptance of orders around the clock, whenever you like
  • expansion of the customer base by taking on orders from new clients

Anyone who wants to translate or interpret for lingoking must meet certain criteria. The requirements that have to be met for collaboration with us can be read here. In order to accredit you as a freelance translator for our platform, we require certain documents from you, such as certificates and references, which we will then check.

 

When registering, you can simply upload these files. In addition, all the data you enter on the platform is protected against data misuse.

 

Registration guarantees you smooth communication with the lingoking team as well as with customers.

It is important to us that we can deliver impeccable quality to our customers. We cannot assume that all applicants are qualified translators or interpreters. In order to be able to check this, we need proof of your degree or formulated letters of reference.

If you would like to work as a translator  for lingoking, you either need a degree as a translator and/or interpreter from an ATA-certified university/college or you must have several years of proven professional experience. If you have either a suitable degree or sufficient professional experience, we would be happy to have you register on our platform.

 

Once your registration has been completed, your documents will be checked by lingoking and you will receive feedback as soon as possible as to whether cooperation will take place.

All fields marked with an asterisk (*) are mandatory. This means that these fields must be filled in correctly in order to continue the registration process.

In order for the times, such as the delivery or start date of an order, to be displayed to you according to your time zone, you must specify your time zone when registering.

 

For text translation orders, the delivery date will be displayed according to your time zone. Thus, the times displayed to you may be different from those of the client if the client lives in a different time zone than you.

FAQs: Translation Prices & Delivery

Registration consists of three steps:

 

  • Enter your contact details
  • Information regarding your skills: Here you can specify your language combinations, subject area and language service type
  • Upload your application documents, such as CV, references/testimonials

 

After you have completed these steps, you are registered on the platform. Your profile will then be checked by a lingoking employee.

Registering on our platform offers you the following advantages:

 

  • easier communication with the lingoking team
  • direct contact with clients (anonymised)
  • acceptance of orders around the clock, whenever you like
  • expansion of the customer base by taking on orders from new clients

Anyone who wants to translate or interpret for lingoking must meet certain criteria. The requirements that have to be met for collaboration with us can be read here. In order to accredit you as a freelance translator for our platform, we require certain documents from you, such as certificates and references, which we will then check.

 

When registering, you can simply upload these files. In addition, all the data you enter on the platform is protected against data misuse.

 

Registration guarantees you smooth communication with the lingoking team as well as with customers.

It is important to us that we can deliver impeccable quality to our customers. We cannot assume that all applicants are qualified translators or interpreters. In order to be able to check this, we need proof of your degree or formulated letters of reference.

If you would like to work as a translator  for lingoking, you either need a degree as a translator and/or interpreter from an ATA-certified university/college or you must have several years of proven professional experience. If you have either a suitable degree or sufficient professional experience, we would be happy to have you register on our platform.

 

Once your registration has been completed, your documents will be checked by lingoking and you will receive feedback as soon as possible as to whether cooperation will take place.

All fields marked with an asterisk (*) are mandatory. This means that these fields must be filled in correctly in order to continue the registration process.

In order for the times, such as the delivery or start date of an order, to be displayed to you according to your time zone, you must specify your time zone when registering.

 

For text translation orders, the delivery date will be displayed according to your time zone. Thus, the times displayed to you may be different from those of the client if the client lives in a different time zone than you.

FAQs: Quality & Matching

Registration consists of three steps:

 

  • Enter your contact details
  • Information regarding your skills: Here you can specify your language combinations, subject area and language service type
  • Upload your application documents, such as CV, references/testimonials

 

After you have completed these steps, you are registered on the platform. Your profile will then be checked by a lingoking employee.

Registering on our platform offers you the following advantages:

 

  • easier communication with the lingoking team
  • direct contact with clients (anonymised)
  • acceptance of orders around the clock, whenever you like
  • expansion of the customer base by taking on orders from new clients

Anyone who wants to translate or interpret for lingoking must meet certain criteria. The requirements that have to be met for collaboration with us can be read here. In order to accredit you as a freelance translator for our platform, we require certain documents from you, such as certificates and references, which we will then check.

 

When registering, you can simply upload these files. In addition, all the data you enter on the platform is protected against data misuse.

 

Registration guarantees you smooth communication with the lingoking team as well as with customers.

It is important to us that we can deliver impeccable quality to our customers. We cannot assume that all applicants are qualified translators or interpreters. In order to be able to check this, we need proof of your degree or formulated letters of reference.

If you would like to work as a translator  for lingoking, you either need a degree as a translator and/or interpreter from an ATA-certified university/college or you must have several years of proven professional experience. If you have either a suitable degree or sufficient professional experience, we would be happy to have you register on our platform.

 

Once your registration has been completed, your documents will be checked by lingoking and you will receive feedback as soon as possible as to whether cooperation will take place.

All fields marked with an asterisk (*) are mandatory. This means that these fields must be filled in correctly in order to continue the registration process.

In order for the times, such as the delivery or start date of an order, to be displayed to you according to your time zone, you must specify your time zone when registering.

 

For text translation orders, the delivery date will be displayed according to your time zone. Thus, the times displayed to you may be different from those of the client if the client lives in a different time zone than you.

You still haven't found the right answer?

Feel free to contact our customer support and open the chat! Or contact us via e-mail or phone!

Open chat
lingoking GmbH
Customer Support
Contact us!